Doré offers a variety of shipping options based on customer’s needs.
We currently ship to the continental United States plus Hawaii, Alaska, Puerto Rico, Canada and Mexico.
Ground Shipping in the US
Ground shipping in the US can be expected to arrive within 2 to 7 business days. If shipping to Hawaii, Alaska and Puerto Rico, please expect 7 to 15 days. Orders are deliverable to PO Boxes.
Ground shipping in the US is free for all orders $50 or more.
Express Shipping in the US
FedEx 2Day® and UPS 2nd Day Air® in the US can be expected to arrive within 2 business days if the order is placed before 12pm EST. Please expect longer delivery times if shipping to Hawaii, Alaska and Puerto Rico. Express shipping costs are calculated at check out and are based on weight and destination. The best rate is always presented.
FedEx Standard Overnight® and UPS Next Day Air® Saver in the US can be expected to arrive on the next business day after 4pm if the order is placed before 12pm EST. Please expect longer delivery times if shipping to Hawaii, Alaska and Puerto Rico. Express shipping costs are calculated at check out and are based on weight and destination. The best rate is always presented.
We are pleased to offer international shipping to over 75 countries including Australia, Austria, Bahrain, Bosnia & Herzegovina, Brazil, Bulgaria, Cameron, Canada, China, Colombia, Costa Rica, Croatia, Cyprus, Czechia, Denmark, Ecuador, Egypt, El Salvador, Estonia, Finland, France, Germany, Gibraltar, Hong Kong SAR, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Japan, Jersey, Jordan, Kuwait, Latvia, Liechtenstein, Lithuania, Luxembourg, Malaysia, Malta, Mexico, Montenegro, Morocco, Netherlands, New Zealand, Nigeria, Norway, Oman, Philippines, Poland, Qatar, Réunion, Romania, Saudi Arabia, Senegal, Serbia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Svalbard & Jan Mayen, Sweden, Switzerland, Taiwan, Thailand, Turkey, United Kingdom and Vietnam.
We offer international delivery with Mayple Global through DHL Express. International orders can be expected to arrive within 2 to 6 business days after processing. International orders ship at a flat rate of $10 in local currency. Please note that we are unable to accept orders that are shipped to international P.O. Boxes.
Shipping is free for all international orders $75 or more in local currency before taxes and duties.
We do our best to ensure the timely delivery of your order. Please note that we are provided with an estimated delivery date from our carriers and on a rare occasion, your package may arrive outside of the estimated timeframe due to delays with customs processing. For questions on your order status please reach out to firstname.lastname@example.org.
Doré remains available for international shipping through Cult Beauty. They are able to ship worldwide, however, you may find that there are a few exceptions. Please check the full list of countries Cult Beauty ships to and any restrictions on their website.
Duties & Taxes
When shopping on our website in your local currency, duties and taxes are included in the product price for all countries we ship to, and will be itemized at checkout. No additional payment will be required upon delivery of your order.
Please note that duties and taxes are non-refundable. Free shipping applies to the subtotal before taxes and duties.
We want you to love Doré. If something in your order did not meet your expectations, please email email@example.com within 30 days of receipt for further assistance.
Please note that we can only accept refund requests for orders placed through wearedore.com. At this time, we are not able to refund the initial cost of shipping or cover the shipping cost for returns in the US. For international orders, the initial cost of shipping, duties and taxes are non-refundable.
We are unable to accept returns without prior email confirmation. Please reach out to us at firstname.lastname@example.org before shipping your order back to us. Successful delivery to our warehouse cannot be guaranteed and your package may be returned to sender.